(PRWEB) JUNE 29, 2018
Latest Summer Release enhancements includes new and expanded innovations with services CPQ, project management, time & expense, resource planning, integrations, and analytics, delivering the modern services platform for customer success.
Krow Software, a leading provider of professional services automation software delivering an intuitive and modern solution for professional services organizations, today announced the latest release of Krow PSA, built 100% native on the leading cloud platform from Salesforce. The latest product innovations offer the industry’s most modern and connected services platform for customer success.
New and expanded features with Krow Professional Services Automation (PSA) delivered in Summer 18 include:
Services CPQ – Krow PSA delivers the most robust and complete quote-to-cash solution for services organizations including the creation of proposals & quotes, statement of work generation, scenario modelling, and automated contract and project creation in real-time. New enhancements include the ability to create milestone payment structures directly from proposals that will automatically create project milestones, the ability to create dedicated expense budgets for proposals and contracts, and the real-time viewing of hours completion on individual contract components.
Project Management – Krow PSA has launched Project Timeline, enabling project managers and customers to visually see everything that has happened during a project lifecycle in real-time including pro-active notifications of project changes or potential issues. New Project Health indicators support continuous tracking and updating of project health over the project lifecycle. A new Task status indicator visually shows project managers and planners the status of task assignments for resources, such as holding a resource on task. New relative days functionality enables project managers to set recurring tasks on project templates that will automatically create task recurrence upon project creation based on the project start date.
Time & Expense Management – New innovations with time & expense management include the ability to view task scheduled hours and variance as time is entered in real-time, the ability to default task schedule assignment hours directly on the timesheet, new project hours’ validation rules, and the ability to set project based expense rates.
Resource Management – Krow continues to deliver the most innovative and comprehensive solution for resource management with the latest release. Resource planners can now search for resources directly project and tasks including the ability to search, plan, and assign resources directly from Tasks, Project Gantt, and Planners, visually filtering and displaying color-code indicators of schedules and availability of resources during a specific task duration.
Services Billing – Krow PSA is introducing the new Retainer Billing module to automatically create and managed retainers for clients including the ability to set configurable rules and tracking of hours and amount based retainers, retainer periods, payment rules on excess of retainers, and more. Krow PSA now supports a comprehensive and out-of-the-box solution for complex project billing including Time & Materials, Fixed Fee, Installment, Milestone, Recurring, % Complete, and Retainer billing, including support for multi-billing methods and revenue recognition as part of the same project or account contract.
Services Intelligence – New services reporting and analytics deliver real-time intelligence for service professionals including new analytics for utilization trending, project revenue and pipeline forecasting, resource supply & demand analysis, time intelligence, and more.
Enterprise Integrations – Krow delivers the most connected professional services automation solution with seamless real-time integration with leading financials and productivity solutions including Sage Financials, Sage Intacct, Xero, Quickbooks, Netsuite, Slack, JIRA, Zendesk, and more. This release includes bi-directional time integration with JIRA and Slack, enhancements to the Krow Slack bot to easily add new projects and tasks, and expanded integration with Xero and Quickbooks to enable task-level account mapping.
To learn more about Krow PSA, please visit krowsoftware.com.
About Krow Software
Krow Software delivers an intuitive and modern solution for professional services automaton built 100% native on the leading cloud platform from Salesforce, delivering the easiest way to manage services with one unified platform. Krow helps companies transform service delivery and client success with our next-generation Professional Services Automation (PSA) solution, providing a single application to manage the performance & profitability of every project, delivering visibility across the entire business. http://www.krowsoftware.com