Krow Professional Services Automation:
The PSA Solution for Improved Customer Experiences
Krow PSA is the customer-centric PSA developed to build long-term customer relationships through improved customer experiences and better services delivery.
Built 100% native on Salesforce, Krow PSA is designed with customers at the core, providing a way for project teams to work hand in hand with customers from sales through service delivery.
The nature of services is changing from a one-time project focus to a focus on repeat business and long-term customer relationships. As a result, we believe PSA needs to become more customer-focused, and less project-focused. PSA needs to move from a back-office ERP function to a front-office function closely aligned with customers. We designed Krow PSA with these things in mind.
As a result, Krow PSA offers a modern and seamless customer experience, fully transparent communication between the project team and client to ensure alignment of expectations with real-time two-way communication, integrated customer feedback through survey tools and project health check statuses, and real-time integration with back-office systems for more successful project implementation and greater customer success.
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We help drive today’s business builders with a new generation of solutions to manage everything from money to people. Our social and mobile technology provides live information so you can make fast, informed decisions anytime, anywhere in the world. We support our business builders for life by offering choice, support, expertise, and innovation. We champion your causes and provide world-leading advice and support when you need it most.
We are your growth partner!
Drakya helps Professional Services companies achieve growth through digital transformation.
Drakya is a Krow and Salesforce implementation partner.
We are an award winning professional services company and the industry leaders in providing business to business implementation, custom development and support for Salesforce, Sage Financials, Krow and Conga.
We’ve helped hundreds of businesses on both sides of the Atlantic – to transform, scale and stay competitive through the power of the cloud. Understanding how we can bring your business to the cloud in a simple, timely and undisruptive manner, is what we do everyday.
At RelationEdge®, we are focused on implementing technology solutions that are simple to use, but provide powerful information that drives our clients’ business. Our methodology is based in business process engineering and sales management, employing a process first, technology second® approach to solving business problems. Our passion for helping clients better market, sell, and service their customers is essential and what has distinguished us from competitors.